A pre-trained seller
Your products, offers, policies, and sales rules become a selling experience your team recognizes.
THE AI SELLER BUILT FROM YOUR BUSINESS
Sell while they’re still deciding.
MerlinX turns your products, offers, rules, and real-world know-how into a pre-trained AI seller—one that personalizes the journey, helps close the cart, and keeps the client intelligence behind every conversation.
✓Pre-trained on your knowledge✓Personalized journeys✓Growth intelligence
AI SELLER / LIVE CONTEXT01 / 03
Team bundleBest value
Sharing packFast delivery
Office feast8 people
Group orderPrice-awareDelivery-led
▣
CART CONTEXTReady to close
✓BUILT FROM YOUR APPROVED KNOWLEDGEQUESTION → JOURNEY → ORDER → INSIGHT
Share your productsCatalog, menu, offers, rules.
›Personalize every journeyRecommend, reassure, close.
›Turn insight into growthKeep context. Find relevance.
✦ A more relevant move, every time.
AI SELLER / LIVE CONTEXT01 / 03
Team bundleBest value
Sharing packFast delivery
Office feast8 people
Group orderPrice-awareDelivery-led
▣
CART CONTEXTReady to close
✓MORE THAN A REPLY
Give every customer a seller who knows the business.
MerlinX starts with the knowledge your best people already use. It turns that knowledge into an on-brand commercial journey that helps each customer decide with confidence.
A personal journey
Every customer gets the product, service, or bundle that fits.
Client intelligence
Keep the preference, objection, and purchase context standard records leave behind.
A smarter growth loop
Group eligible signals into more relevant customer-list and Lookalike starting points.
ONE LOOP. A COMPLETE GROWTH SYSTEM.
From first question
to next customer.
selllearngrow
Sell in the moment
A trained seller for every customer question.
MerlinX makes your approved knowledge available at the exact moment a buyer needs help choosing, comparing, or checking out.
→
→
THE GROWTH LAYERAudience Intelligence
YOUR CUSTOMERS ALREADY TOLD YOU WHAT MATTERS
Keep the intelligence behind the interaction.
MerlinX does not stop when the order closes. Audience Intelligence helps your team recognize the patterns inside real conversations and turn eligible customer context into a stronger growth starting point.
01 — Client context
Capture what the customer actually cared about.
Interest, urgency, preference, objection, and product or service context live in the moments standard records do not retain.
02 — Audience clarity
Recognize the commercial pattern.
Group eligible customers around the signals that matter to your business—not a generic buyer persona.
03 — Relevant growth
Start the next campaign with a better signal.
Use approved customer-list and Lookalike Audience workflows for more relevant Meta campaign starting points.
AUDIENCE INTELLIGENCE
“Can it arrive today?”
“Any group discount?”
“Show me the premium one.”
Eligible audienceintent + context
◉
CAMPAIGN STARTING POINTHigher-relevance customer list
↗ONE BUSINESS. EVERY DIGITAL FRONT DOOR.
Your AI seller is ready when your customer is.
Social inboxes, messaging, and your own site all become part of one consistent commercial experience—trained on the information your business approves.
◎InstagramTurn product curiosity into a relevant next move.
◔WhatsAppHelp customers decide without forcing them to restart.
▱FacebookKeep intent moving while the buyer is still engaged.
◉WebsiteGive every visitor a personalized path to action.
ONE SELLING SYSTEM
Wherever your next customer starts.
◎Instagram
◔WhatsApp
▱Facebook
◉Website
✦AI seller
▣ One trusted knowledge base. Personalized journeys across every channel.
Connects with the systems you already run
NO CODE. NO AI EXPERTISE. JUST THE WORK THAT MATTERS.
Bring your business rules.
MerlinX brings the selling experience.
Stay in control of the products, offers, policies, and handoff moments. MerlinX turns your approved knowledge into a consistent customer journey—then helps the business learn from the outcome.
✓Your products, services, offers, and policies.
✓Your standards for recommendations and human handoff.
✓Your customer relationship and approved data workflows.
START WITH A REAL SELLING EXPERIENCE
Start free. Grow when
the conversations do.
Every plan starts with the same principle: bring the products, offers, and knowledge your team already trusts. MerlinX makes it ready for the next customer question.
01
Starter
FREE
A practical way to see your AI seller in action.
Start free↗- 500 messages / month
- Limited integrations & reporting
- 1 AI seller
- 2M knowledge characters
- Chat & community support
02
Entry
$29/ month
For businesses ready to make every customer question count.
Choose Entry↗- 1,000 messages / month
- eCommerce integrations
- Lead insights
- Unlimited AI sellers
- 10M knowledge characters
03
Growth
$89/ month
For active teams growing the volume and complexity of digital sales.
Choose Growth↗- 5,000 messages / month
- eCommerce & CRM integrations
- Lead qualification
- Unlimited AI sellers
- 50M knowledge characters
04
Business
$259/ month
For multi-channel businesses that need more capability and intelligence.
Choose Business↗- 20,000 messages / month
- All out-of-box integrations
- Lead intelligence
- Unlimited AI sellers
- 150M knowledge characters
05
Enterprise
Let’s talk
A dedicated commercial experience designed around your business.
Plan together↗- Higher volume & dedication
- Custom integrations
- Business analytics
- Unlimited knowledge characters
- Assigned success team & support
⛨ Plans and availability may evolve as MerlinX grows. You will always see the plan details before you choose one.
THE PATTERN WORKS WHEREVER CUSTOMERS NEED A BETTER NEXT STEP
One trained seller.
Built around your business.
F&B
Move menu questions to bundles, delivery details, and confirmed carts.
↗Beauty
Turn product curiosity into relevant routines and repeat purchase signals.
↗Travel
Guide complex requests to the right itinerary, option, or human handoff.
↗Retail
Help shoppers compare, choose, and buy without leaving the conversation.
↗Wellness
Route approved service discovery and appointment requests to the right next step.
↗Services
Qualify high-intent enquiries and give teams a more useful conversation brief.
↗
A TRAINED SELLER. PERSONALIZED JOURNEYS. RELEVANT GROWTH.Bring your products.
Keep the advantage.
See what changes when customer conversations stop disappearing and start becoming the next better sale, insight, and audience.
Book free onboarding ◫Bring your products, customer questions, and the rules your best people already use.