Ready to Transform Your AI Initiatives ?
Customers expect fast, accurate, and seamless support across multiple channels. DXwand’s AI-powered Customer Service Assistants help businesses automate inquiries, reduce wait times, and improve customer satisfaction, ensuring a consistent and high-quality support experience.
ORXTRA Transforms Customer Service
AI-Powered Virtual Agents for Instant Support
Handle customer inquiries, including billing, order tracking, service issues, troubleshoots, reasons, takes actions to final resolution.
Omni-Channel Customer Engagement
Enable AI-powered support across WhatsApp, Microsoft Teams, Webchat, Facebook Messenger, IVR, and more.
Automated Query Resolution & Smart Ticketing
If no resolution possible by AI agents, it reduce resolution times by automatically categorizing, prioritizing, and routing support tickets to the right agents.
AI-Driven Sentiment Analysis
Detect customer sentiment and escalate critical issues before they impact brand reputation.
Real-Time Customer Insights & Analytics
Leverage AI-powered analytics to track customer trends, common issues, and support team performance.
24/7 Self-Service
Empower customers to resolve issues instantly through self-service AI, reducing the workload on human agents.
Watch ORXTRA Customer Service AI Agent In Action
In This Demo
Full Resolution & Automated Troubleshooting
ORXTRA AI Agent automatically extracts scoring criteria,, helps you manage it and scores all proposals automatically in details.
Personalized Connected Experience
ORXTRA AI Agent fully connected with all systems and only has a knowledge-base, like any agent, it autonomously decides based on this user case what to do and keeps engaging to validate to resolve
In This Demo